Effective Date: [22/May/2026]
At Moonali, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, place an order, or interact with our brand.
By using our website or services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following information:
Personal Information
Full name
Phone number
Email address
Shipping and billing address
Payment-related information
Non-Personal Information
Browser type
Device information
IP address
Website usage data
Cookies and analytics data
2. How We Use Your Information
We use your information to:
Process and deliver orders
Provide customer support
Improve our products and website experience
Send order updates and important notifications
Share promotional offers (only if you choose to receive them)
Prevent fraud and maintain website security
3. Payment Security
Moonali does not directly store your payment card information. Payments are processed securely through trusted third-party payment providers.
4. Cookies
Our website may use cookies to:
improve browsing experience,
remember user preferences,
analyze website traffic,
and enhance website performance.
You can disable cookies through your browser settings if you prefer.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted service providers involved in:
payment processing,
order delivery,
website operations,
or legal compliance requirements.
6. Data Protection
We take reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.
However, no online platform can guarantee complete security.
7. Your Rights
You may request to:
access your personal data,
correct inaccurate information,
or request deletion of your information.
For such requests, please contact us using the information below.
8. Third-Party Links
Our website or social media pages may contain links to third-party websites. Moonali is not responsible for the privacy practices or content of external websites.
9. Changes to This Policy
Moonali may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Privacy Policy, please contact us:
📧 Email: [email protected]
📍 Nepal
📱 Instagram/Facebook: @moonaliwear
